FirstCapitol


First Capitol Courier Help Desk – Your Tech Solutions Center

New Employee Form

Fill out and submit the required details to onboard a new employee seamlessly.

Remote Support

Connect with a technician for real-time troubleshooting and assistance. *Only use when requested by a technician.

Employee Offboarding

Ensure a smooth and secure offboarding process for departing employees.

Email Security Login

Access your secure email portal to manage and protect your communications.

Contact Support

Submit A Ticket

Personal Information
Field is required!
Field is required!
Enter your first name
Field is required!
Field is required!
Enter your last name
Field is required!
Field is required!
Contact Information
Field is required!
Field is required!
Enter your phone number
Field is required!
Field is required!
Enter your email address
Field is required!
Field is required!
Ticket Information
Field is required!
Field is required!
  • Select type of service
  • In-Shop
  • OnSite
  • Remote Support
Select type of service
Field is required!
Field is required!
Enter the ticket subject
Field is required!
Field is required!
  • Select issue category
  • Hardware
  • Software
  • Network
  • Security
  • Other
Select issue category
Field is required!
Field is required!
  • Select device type
  • Laptop
  • Desktop
  • Server
  • Apple/Mac
  • Other
Select device type
Field is required!
Field is required!
Enter the model number
Field is required!
Field is required!
  • Select an option
  • Yes, there is damage
  • No, there is no damage
Select an option
Field is required!
Field is required!
Describe the damage
Field is required!
Field is required!
  • Select priority level
  • Low (Minor issue, no rush)
  • Medium (Affects work but not critical)
  • High (Work is significantly impacted)
  • Urgent (Critical issue, immediate attention needed)
Select priority level
Field is required!
Field is required!
Describe the issue in detail
Field is required!
Field is required!
Describe the steps to reproduce the issue
Field is required!
Field is required!
Enter attachment details or links
Field is required!
Field is required!
Submit