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What’s Included

✔ Remote helpdesk support during business hours
✔ Proactive endpoint monitoring and alerts
✔ Windows and Mac support
✔ Automated patch management for OS and third-party apps
✔ Managed antivirus protection
✔ Microsoft 365 user support
✔ Device onboarding and offboarding
✔ One hour of remote onboarding per new user

Ideal For
Small businesses that need reliable, structured IT support without advanced security or compliance requirements. (5 user minimum)

What’s Included

✔ Everything in Core IT Coverage
✔ Priority remote helpdesk support
✔ After-hours emergency support
✔ Advanced endpoint detection and response
✔ Email security management
✔ DNS filtering and web protection
✔ Microsoft 365 administration and policy management
✔ User security awareness guidance
✔ Quarterly IT review and reporting

Ideal For
Growing businesses that need stronger security controls, faster support response, and proactive IT oversight. (5 user minimum)

What’s Included

✔ Everything in Advanced IT Coverage
✔ 24/7 helpdesk support
✔ Managed firewall and network monitoring
✔ Backup monitoring and recovery testing
✔ Email continuity and advanced threat protection
✔ Compliance-focused security controls
✔ Executive-level reporting
✔ Dedicated account management
✔ Strategic IT planning and budgeting guidance

Ideal For
Organizations that require full-service IT management, advanced cybersecurity protection, and long-term strategic support. (10 user minimum)

Email threats continue to evolve, and basic spam filters are no longer enough to protect your business. Phishing attacks, malware, and impersonation scams can lead to financial loss and serious downtime.

BPR Email Protect delivers powerful, professionally managed email security built for small and growing businesses.

What’s Included

✔ Advanced spam and malware filtering
✔ Anti-phishing protection
✔ Impersonation defense
✔ Real-time threat blocking
✔ Email quarantine management
✔ Microsoft 365 and Google Workspace integration
✔ Managed setup and ongoing monitoring

This plan provides strong foundational protection to reduce risk and keep malicious emails out of your inbox without the complexity of managing security yourself.

Ideal For
Small teams that need reliable, professionally managed email security at a predictable monthly cost.

For organizations that cannot afford downtime, data loss, or compliance exposure, standard protection is not enough.

BPR Email Protect Complete delivers full-spectrum email security with advanced AI detection, archiving, and compliance-ready retention tools, all fully managed by Best PC Repair.

What’s Included

✔ Everything included in Protect Plus
✔ Email archiving and long-term retention
✔ Compliance and eDiscovery tools
✔ Data loss prevention
✔ Outbound email protection
✔ Executive impersonation monitoring
✔ Advanced threat intelligence
✔ Priority response and monitoring

This solution protects inbound and outbound communication while preserving critical email records for legal and regulatory requirements.

Ideal For
Medical offices, legal firms, financial services, and organizations that must maintain secure and compliant email communications.

Stay protected against everyday digital threats with professionally managed antivirus and device security.

What’s Included

✔ Real-time antivirus protection
✔ Malware and ransomware defense
✔ Web browsing protection
✔ Automatic security updates
✔ Threat removal assistance
✔ Performance impact monitoring
✔ Remote security support

Our consumer security solution keeps your personal devices safe without slowing them down or requiring technical expertise.

Ideal For
Home users who want simple, reliable protection for their computers and personal data.

Enterprise-grade endpoint protection designed to defend business devices against advanced cyber threats and ransomware attacks.

What’s Included

✔ Managed endpoint antivirus protection
✔ Advanced threat detection and response
✔ Ransomware mitigation
✔ Centralized device monitoring
✔ Automated security updates
✔ Threat alerting and remediation support
✔ Policy-based security controls

This solution provides proactive protection, visibility, and risk reduction across your organization.

Ideal For
Businesses that require professionally managed, high-level endpoint security and proactive threat defense.

Designed for organizations that require the highest level of endpoint protection and rapid threat response.

What’s Included

✔ Everything included in Business Anti-Virus & Security
✔ AI-driven behavioral threat detection
✔ Advanced ransomware rollback protection
✔ Endpoint detection and response monitoring
✔ Threat hunting and forensic visibility
✔ Device isolation during active threats
✔ Priority incident response support

This solution delivers enterprise-grade visibility, containment, and response capabilities to defend against sophisticated cyberattacks.

Ideal For
Organizations handling sensitive data, compliance-driven industries, and businesses that cannot tolerate security breaches or downtime.

Secure your website with professional-grade encryption and local expert installation.

What’s Included

✔ Single domain SSL certificate
✔ 256-bit industry-standard encryption
✔ Secure HTTPS browser padlock
✔ Professional installation and configuration
✔ CSR generation assistance
✔ Renewal management and reminders
✔ Local support from Best PC Repair

This solution encrypts data between your website and visitors while improving trust, credibility, and search visibility.

Ideal For
Business websites, service pages, and informational sites requiring secure HTTPS protection.

Protect your entire domain structure with one powerful, professionally managed SSL certificate.

What’s Included

✔ Wildcard SSL certificate
✔ Protection for unlimited subdomains
✔ 256-bit encryption
✔ Professional installation and configuration
✔ Subdomain compatibility support
✔ Renewal management and monitoring
✔ Priority support

Wildcard SSL provides seamless security for businesses running portals, email systems, e-commerce stores, and internal tools.

Ideal For
Businesses operating multiple subdomains or web-based services that require unified, secure protection.

When trust matters most, Extended Validation SSL provides the highest level of website identity verification available.

Executive SSL verifies your business identity through a strict validation process, displaying your legally registered company name within the certificate details and reinforcing customer confidence.

What’s Included

✔ Extended Validation business verification
✔ 256-bit industry-standard encryption
✔ Strong browser trust compatibility
✔ Verified company identity within certificate details
✔ Professional installation and configuration
✔ Renewal management and monitoring
✔ Priority support

Extended Validation SSL strengthens brand credibility, improves customer confidence, and protects sensitive transactions with the highest standard of encryption.

Ideal For
E-commerce businesses, financial services, medical practices, and organizations that require maximum credibility and identity assurance.

Verified Mark Certificates allow your official, trademarked logo to appear directly next to your emails in supported inboxes.

By combining VMC with properly configured DMARC and BIMI records, your brand becomes instantly recognizable in customer inboxes while helping prevent phishing and impersonation attacks.

What’s Included

✔ Verified Mark Certificate issuance
✔ Trademark verification assistance
✔ BIMI record guidance
✔ DMARC alignment verification
✔ DNS configuration support
✔ Ongoing monitoring and renewal management

VMC strengthens brand visibility, increases email open rates, and reinforces customer trust by proving your emails are legitimate.

Ideal For
Established brands, marketing-driven businesses, and organizations seeking maximum email trust and brand recognition.

A BIMI Verified Logo Certificate allows your officially registered and trademarked logo to appear directly within supported email inboxes, increasing brand recognition and reinforcing trust.

Proper BIMI implementation requires strict DMARC enforcement, DNS configuration, and identity validation before certificate issuance.

What’s Included

✔ Verified Mark Certificate issuance
✔ Trademark validation guidance
✔ DMARC enforcement configuration
✔ BIMI DNS record publishing
✔ Logo formatting and compliance verification
✔ Deployment testing and validation
✔ Renewal management and monitoring

Displaying your logo in the inbox improves visibility, increases engagement, and significantly reduces the effectiveness of phishing and impersonation attacks.

Ideal For
Established brands, financial services, healthcare providers, legal firms, and organizations focused on email security and brand authority.

Schedule a service visit and bring your computer to our Manchester location for professional evaluation.

What’s Included

✔ In-shop device evaluation
✔ Issue identification
✔ Clear explanation of recommended repairs
✔ Upfront pricing before work begins
✔ Professional service by certified technicians

We’ll review the issue, explain your options, and complete approved repairs efficiently.

Ideal For
Customers experiencing slow performance, errors, hardware concerns, or general computer problems.

Restore reliability and performance with a professional hard drive replacement performed in-shop at our Manchester location.

What’s Included

✔ New 1TB hard drive
✔ Professional installation
✔ Operating system setup
✔ Basic system configuration
✔ System performance testing
✔ Quality verification before pickup

This service replaces failing or slow drives and restores proper system functionality with professional care and attention.

Ideal For
Computers experiencing slow performance, startup failures, storage errors, or drive-related issues.

Replace cracked, flickering, or damaged laptop screens with professional in-shop service at our Manchester location.

What’s Included
✔ High-quality non-touch replacement screen
✔ Professional installation
✔ Display and brightness testing
✔ Resolution and clarity verification
✔ Quality inspection before pickup

Final pricing varies based on device model and screen size, with all non-touch screen replacements starting at $549 for non-members.

Ideal For
Laptops with cracked displays, visual distortion, dead pixels, or dim screens.

Restore full display and touch functionality with professional in-shop screen replacement service.

What’s Included
✔ High-quality touch screen replacement assembly
✔ Professional installation
✔ Touch functionality calibration and testing
✔ Display and brightness verification
✔ Quality inspection before pickup

Final pricing varies based on device model and screen type, with all touch screen replacements starting at $699 for non-members.

Ideal For
Laptops or devices with cracked glass, unresponsive touch, display issues, or digitizer failure.

Securely transfer your important files from one device to another with professional in-shop service at our Manchester location.

What’s Included

✔ Transfer of personal files and documents
✔ Photos, videos, and music migration
✔ Desktop and basic user folder transfer
✔ File organization verification
✔ Data integrity confirmation before pickup

This service ensures your important files are safely moved to your new or repaired device with professional care and accuracy.

Ideal For
Customers upgrading to a new computer or replacing a repaired device who need their personal data transferred securely.

Comprehensive data migration service for complex transfers, large storage volumes, or multi-device environments performed in-shop at our Manchester location.

What’s Included
✔ Full user profile migration
✔ Large data volume transfer
✔ Application data migration when applicable
✔ Email file transfer and configuration
✔ External drive data consolidation
✔ File structure verification
✔ Data integrity confirmation before pickup

This service is designed for more complex data environments requiring careful handling, extended transfer time, and thorough validation.

Ideal For
Customers with large storage drives, multiple user accounts, business data, or systems requiring detailed migration and verification.

Receive expedited, same-day on-site service at your home or business within our service area.

What’s Included
✔ Same-day scheduling when available
✔ Priority placement in our service queue
✔ On-site technician visit
✔ Issue evaluation and troubleshooting
✔ Immediate repair recommendations
✔ Upfront pricing before additional work

This premium service ensures your issue is addressed as quickly as possible with dedicated scheduling priority.

Ideal For
Customers experiencing urgent technical issues that require immediate, on-location assistance.

Professional on-site service tailored for business environments within our service area.

What’s Included

✔ On-site technician visit
✔ Business environment troubleshooting
✔ Network and device evaluation
✔ Workstation and printer assistance
✔ Clear service recommendations
✔ Upfront pricing before additional work

This service is structured for business systems requiring professional, efficient, and minimal-disruption support.

Ideal For
Offices, retail locations, and small businesses requiring on-site technical support and troubleshooting.

Cloud Core delivers secure, professionally managed infrastructure designed for stability and performance. Ideal for organizations launching into the cloud with confidence.

Cloud Growth is engineered for businesses scaling operations and increasing performance demands. Designed to adapt seamlessly as your organization evolves.

Cloud Enterprise delivers high-availability infrastructure built for demanding environments where uptime, security, and performance are non-negotiable.

Secure Web Standard delivers professionally managed web infrastructure built for business-critical websites.

This is not retail hosting. Your website operates within a secure, enterprise-grade environment maintained by experienced IT professionals who understand uptime, security, and operational continuity.

What’s Included:

• Managed server infrastructure
• Proactive security monitoring
• SSL encryption
• Automated backups
• Performance optimization
• Uptime monitoring
• Managed system updates
• Professional technical support

Secure Web Standard is ideal for insurance agencies, professional firms, and growing businesses that require dependable performance and a secure digital presence.

Reliable. Secure. Professionally Managed.

Secure Web Advanced is engineered for organizations where website performance and reliability directly impact revenue, client trust, and daily operations.

This solution provides enhanced infrastructure oversight, elevated security protection, and priority response support. Designed for businesses that cannot afford downtime, Secure Web Advanced delivers the stability and protection expected from a professional MSP environment.

This is managed web infrastructure — not retail hosting.

What’s Included:

• Everything in Secure Web Standard
• Advanced security hardening
• Priority technical support
• Enhanced performance allocation
• Advanced threat protection
• Extended backup retention
• Proactive infrastructure optimization
• Elevated uptime monitoring

Secure Web Advanced is ideal for insurance agencies, financial service providers, and growing professional firms that require maximum reliability and operational continuity.

Maximum Performance. Zero Compromise.